playexchange

playexchange App support

Contact
+91 5864545857

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number. After doing so, verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still face problems, click on send OTP and wait for the allotted time; if the OTP doesn't arrive, use the app's live chat support for help.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active number associated with your account. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the login issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means users can only withdraw their actual earnings, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Ensuring these details are up to date will facilitate a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, streamlining the process for users. However, payment delays may occasionally occur, requiring a wait of up to 24 hours for the transaction to be processed. This delay can be frustrating, but it's a rare exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain restricted for use in gaming.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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